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Access the support you need on all your Xfinity services
Chat with Xfinity Assistant
Get answers to your questions 24/7.
Account Management
Discover how to manage your services, users, personal information, and more.
Billing & Payments
Discover how to pay your bill, view statements, and review pending transactions.
Accessibility
Learn about closed captioning, voice guidance, and other features for user with disabilities.
Xfinity Response Center
Learn how to prepare for unexpected event and stay connected to what matters most.
In-app Troubleshooting
Check outage status, whole-home internet performance and speed check all connected devices.
Pair Your Remote
The remote paring guide helps you configure your remote controls to your TV and audio equipment.
Common Solution
Make sure that your cables are tightly connected to your device and your wall outlet
Cable and internet connections can become loose over time and cause issues with your service.
