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How to Stay Connected When Your Power is Out

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Internet outages can happen in many ways. Rain, snow, and other inclement weather has the risk of causing power or network outages.  

But what if you had a way to stay online? What device could possibly help? 

What device to use for network or power outages 

Enter Xfinity Storm-Ready WiFi, which helps keep your home online through network and power outages. With the Storm-Ready device, you will be automatically switched to cellular data during power and network outages, so you can stay online with up to four hours of battery backup. Whether you’re on a deadline at work or streaming movie night with your family, every minute counts. 

What is Storm-Ready WiFi? 

Xfinity Storm-Ready WiFi includes a Storm-Ready device and Battery Backup to help keep your home online for up to four hours through network and power outages with cellular data at no additional charge. 

During an outage, the Storm-Ready device automatically switches from broadband to cellular 4G LTE connectivity, and when activated, internet speeds will be reduced to speeds up to 30 Mbps download/7 Mbps upload. Actual speeds will vary and are not guaranteed. 

When there is not an outage, the Storm-Ready WiFi functions as a WiFi extender and helps eliminate dead spots, similar to our WiFi Boost Pods

Already have Storm-Ready WiFi and need support?

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What are the benefits of Storm-Ready WiFi? 

Not only do you stay online during a power or network outage, but you also get: 

  • Easy setup of Storm-Ready WiFi in minutes 
  • Automatic switchover to cellular 4G LTE connectivity when an outage happens 
  • Battery backup to stay online during power outages for up to four hours 
  • Xfinity app notifications to monitor your home network status during an outage 
  • Extension of your WiFi network signal to reduce dead spots

Who is eligible for Storm-Ready WiFi? 

Storm-Ready WiFi is available to you if you: 

  • Are an Xfinity Internet customer with a leased XB7 or XB8 Gateway 
  • Live in a Verizon 4G LTE footprint 

Storm-Ready WiFi is not just for when the storm hits.  Are you ready to manage the unexpected? 

Storm-Ready WiFi

Storm-Ready WiFi

Manage the unexpected, stay connected

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Restrictions apply. Only available in areas within range of applicable 4G LTE cellular signal. Limited to Xfinity Internet customers with a compatible Xfinity Gateway. Storm-Ready WiFi device requires Xfinity Battery Backup, included in price. Taxes and fees extra and subject to change.  
 
Fully charged Xfinity Battery Backup will provide up to 4 hours of power to the Xfinity Storm-Ready WiFi device. Device runs on cellular 4G LTE (data plans not affected). During outages, Internet will be reduced to speeds up to 30 Mbps download/7 Mbps upload. Actual speeds will vary and are not guaranteed and may be impacted by a variety of environmental and other factors, including network congestion. Xfinity does not guarantee that 4G LTE will be available in all locations or that a connection will be obtainable. Assumes average power outage of two hours, excluding major events (U.S. Energy Information Administration). In times of congestion, your data may be temporarily slower than other traffic. Storm-Ready WiFi may not be compatible with all changes in the network. 

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