Comcast Xfinity Cookies Notice

Effective December 8, 2022

 

This Cookie Notice (“Notice”) explains how we and our partners, including advertisers and vendors, use cookies and similar tracking technologies when you use the products, services, websites, mobile apps, and platforms that link to it. We’ll refer to these as our “Services.” This Notice provides more information about these technologies, your choices, and is part of the Comcast Xfinity Privacy Policy. You should read the Privacy Policy and this Notice for a full picture of our collection and use of your information.

 

What are cookies?

 

Cookie management

 

Contact us

 

Cookie preferences across Comcast web domains

 

Changes to this Notice

 

 

 

What are cookies?

Like many companies, we use cookies (small files placed on your computer or device) and other common tracking technologies on the Services, including HTTP cookies, HTML5 and Flash local storage/flash cookies, web beacons/GIFs, embedded scripts, ETags/cache browsers, and software development kits (referred to together from this point forward as “Cookies,” unless otherwise stated).

 

First-party Cookies

First-party Cookies are those that we place directly on the Services (including through the use of service providers) and we use them to enable the Services and their features and to assist in analytics activities. 

 

Third-party Cookies

Certain third parties may place their Cookies on your device and use them to recognize your device when you visit the Services and when you visit other websites or online services. These third parties collect and use this information pursuant to their own privacy policies. Third-party Cookies enable certain features or functionalities, and advertising, provided on and off the Services.

 

Types of Cookies

The Services use the following types of first and third-party Cookies for these purposes:

Strictly necessary Cookies: These Cookies are required for Service functionality, including for system administration, security, and fraud prevention, and to enable any purchasing capabilities. You can set your browser to block these Cookies, but some parts of the site may not function properly.
Analytics and performance Cookies: These Cookies collect data regarding your usage of and performance of the Services. We and our vendors use these Cookies to perform analytics, to improve the content and user experience, for statistical purposes, to improve the Services, and develop new ones. They are also used to recognize your device across platforms and devices for the above purposes.
Functional Cookies: These Cookies enable us to provide certain features, such as determining if you are a first-time visitor, capping message frequency, remembering choices you have made (e.g., your language preferences, time zone), and assist you with logging in after registration (including across platforms and devices). Data collected under this category can also be used to select and deliver personalized content, such as news articles and videos, and measure the delivery and effectiveness of that content.
Personalized advertising Cookies: These Cookies collect data about your website visits, your use of the Services, your preferences, and your interaction with advertisements across platforms and devices for the purpose of delivering personalized advertising content on and off the Services. Third-party sites and services also use personalized advertising Cookies to deliver content, including advertisements relevant to your interests on the Services and third-party services. If you reject these Cookies, you will still see advertising, but it may be less relevant.
Social media Cookies: Social media platforms place these Cookies on the Services to enable you to share content with your friends and networks. Social media platforms have the ability to track your online activity outside of the Services. This may impact the content and messages you see on other services you visit.
We and third parties may associate information collected from analytics and performance Cookies, functional Cookies, personalized advertising Cookies, and social media Cookies with other information about you.

 

You can use the methods described below to manage Cookies. You must take these steps on each browser or device that you use. If you replace, change, or upgrade your browser or device, or delete your Cookies, you may need to use these opt-out tools again.

 

Cookie preferences 
To opt out of our use of certain Cookies, go to the Cookie preferences footer link on our sites. You can opt out of most Cookies, including Cookies used to deliver personalized advertising, but you will not be able to opt out of strictly necessary cookies. Please review the Cookie preferences across Comcast web domains section below to see which of our sites have been grouped together for the purpose of Cookie preferences.

 

Browser controls
You may be able to disable and manage some Cookies through your browser settings. If you use multiple browsers on the same device, you will need to manage your settings for each browser. Please click on any of the below browser links for instructions:

Google Chrome

 

Apple Safari

 

Mozilla Firefox

 

Microsoft Internet Explorer

 

If the browser you use is not listed above, please refer to your browser’s help menu for information on how to manage Cookies. Please be aware that disabling Cookies will not disable other analytics tools we may use to collect information about you or your use of our Services.

Analytics provider opt-outs
To disable analytics Cookies you can use the browser controls discussed above or, for some of our providers, you can use their individual opt-out mechanisms. Please visit the Your Privacy Choices to learn more.

Flash local storage
These Cookies are also known as local shared objects and may be used to store your preferences or display content by us, advertisers, and other third-parties. Flash Cookies need to be deleted in the storage section of your Flash Player Settings Manager.  Learn more about deleting these Cookies.

Personalized advertising
Most third-party advertisers offer a way to opt out of their personalized advertising. For more information or to opt out of receiving personalized advertising from participating third-party advertisers, please visit  Your Privacy Choices.

You can also opt out of some of our advertising network providers by visiting their opt-out pages:

Google Privacy Policy

Google Opt-Out page

Facebook Privacy Policy
Facebook Opt-Out page

Twitter Privacy Policy

Twitter Opt-Out page

These are examples of our advertising providers, but the list is not exhaustive. In addition, we are not responsible for the effectiveness of any of these providers’ opt-out mechanisms.

After you opt out, you will still see advertisements, but they may not be as relevant to you.

Mobile settings
You may manage the collection of information for personalized advertising purposes in mobile apps via the device’s settings, including managing the collection of location data. To opt out of mobile ad tracking from third parties, you can do so by selecting “Limit Ad Tracking” (for iOS devices) or “Opt out of Ads Personalization” (for Android devices) option in your device’s settings.

Consequences of deactivation of Cookies
If you disable or remove Cookies, some parts of the Services may not function properly. Information may still be collected and used for other purposes, such as research, online services analytics or internal operations, and to remember your opt-out preferences.

 

Your Cookie preferences will be shared across the following Comcast web domain families. If you wish to adjust your Cookie preferences for any of these domain families at any time, simply visit the Cookie preferences link in the footer of any one of the domain family sites.

 
Xfinity
Xfinity.com/privacy, xfinity.com/learn, xfinity.com/shop, xfinity.com/buy, xfinity.com/support, digital.xfinity.com, approval.cws.com, customer.xfinity.com, my.xfinity.com, payments.xfinity.com, www.xfinity.com/stream, www.xfinity.com/mobile/shop, www.xfinity.com/mobile/learn, internetsecurity.xfinity.com, carriers.xfinity.com, login.xfinity.com, es.xfinity.com, es-payments.xfinity.com, referafriend.xfinity.com, military.xfinity.com, locations.xfinity.com


Xfinity on Campus
www.xfinityoncampus.com


Xfinity Forums 
forums.xfinity.com


Internet Essentials
apply.internetessentials.com, es-apply.internetessentials.com, internetessentials.com

 
Xfinity Incentive Tracker
xfinityincentivetracker.com


Comcast Business
business.comcast.com, business.comcast.com/learn/mobile, business.comcast.com/support/home, activecore.comcast.com


Developer - Comcast 
developer.comcast.com


Prepaid
my.xfinityprepaid.com, Xfinityprepaid.com




Contact us

For inquiries about this Cookies Notice, please contact us at Comcast_Privacy@comcast.com.

Changes to this Notice

This Notice may be revised occasionally and in accordance with legal requirements. Please revisit this Cookie Notice regularly to stay informed about our and our analytics and advertising partners’ use of Cookies.

Want to learn more?

Learn about your privacy rights and Xfinity’s current and future initiatives to help protect you at the Comcast Corporate site.
Read more

Review your privacy preferences

Access your account, manage your privacy settings, and opt in or out of communications.
Manage your information