One of the many features of your Xfinity Voice service is Repeat Dialing, which repeatedly dials a busy number until someone answers, freeing you for other activities. You can still use your phone to make and receive other calls.
Note: Repeat Dialing is not available in all areas, and is not included with the Xfinity Voice Unlimited Saver plan.
Use Repeat Dialing
- Hang up the receiver after hearing a busy signal.
- Lift the receiver and listen for the dial tone.
- Press *66, then hang up the receiver.
- Repeat Dialing will attempt to reach the called party for 30 minutes.
- When the called party's phone is available, your phone will ring.
- When you pick up your phone, the called party's phone will ring and your call will be connected.
- If you don’t want to wait the full 30 minutes, you can cancel the feature at any time.
Cancel Repeat Dialing
- Lift the receiver and listen for the dial tone.
- Press *86.
Repeat Dialing guidelines
- If the other line is not free after 30 minutes, the feature will be automatically cancelled.
- This feature does not work with long distance, international, 800-, 888- or cell phone numbers.
- This feature does not work in conjunction with Call Waiting.
- If the Repeat Dialing feature is active and you are on another call, you will not receive a Call Waiting beep when the first line is free.
- Note: This feature can only be enabled for one telephone number you are trying to reach at a time.
Additional information
Visit our Online Support Center to find common solutions.
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