While a DVR recording is in progress, the audio is muted.
Note: This issue only applies to customers who have the following On-Screen Guide:
Note: This issue only applies to customers who have the following On-Screen Guide:
Impact
Audio is muted while a DVR recording is in progress.
Steps to resolve issue
If you have lost audio during a DVR recording, you should manually restart your box by pressing and holding down the power button for 10-15 seconds then pressing it again to restart.
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