After the Pause button is pressed, the DVR recording does not stay paused when using the Last button to navigate between the last tuned channel and the DVR recording.
Note: This issue only applies to customers who have the following On-Screen Guide:

Note: This issue only applies to customers who have the following On-Screen Guide:

Impact
After pressing the Pause button, the DVR recording does not stay paused when using the Last button to navigate between DVR recording and last tuned channel.
Steps to resolve issue
You do not need to use the Pause button; pressing Last will automatically pause a DVR recording and will create a proper resume point.
If you continue to experience issues, please visit our Discussion Forum Community from any Internet-connected device. Chances are, your question has already been asked and answered. If not, post your question and get answers from Comcast employees and/or customers like you.
Or, please Contact Us using the method that is most convenient for you - chat with us online or call us to speak with a Comcast representative.