DVR or TV Box playback could possibly get stuck in rewind or fast forward mode at times when those remote buttons are rapidly pressed in sequence.
Note: This issue only applies to customers who have the following On-Screen Guide:
Note: This issue only applies to customers who have the following On-Screen Guide:
Impact
DVR or TV Box playback may get stuck in rewind or fast forward mode on occasions when those remote buttons are rapidly pressed in sequence.
Steps to resolve issue
Press the Pause button on your remote.
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