We offer a variety of features and settings that let you to tailor your account to your needs. If you have recently moved to a new location, it's a good idea to verify that your preferred settings and services are in working order. Please use the below list as a guide to double-check after activating services in your new home.
Xfinity services relocation checklist
Automatic payments
- Visit Automatic payments on xfinity.com.
- Your active automatic payments appear here.
- If you don't see any payments scheduled and would like to set up automatic payments, enter your bank account or card information.
- If you don't see any payments scheduled and would like to set up automatic payments, enter your bank account or card information.
Paperless billing
- Visit Paperless billing on xfinity.com.
- The message shows Paperless billing is on when it's active.
- If it shows Turn on paperless billing, you'll need to re-enroll in by clicking Turn On.
- If it shows Turn on paperless billing, you'll need to re-enroll in by clicking Turn On.
Text or email alerts
- Visit Account communications on xfinity.com.
- From here, you can enroll or un-enroll in text and email notifications.
Internet Parental Controls
- Visit your Wireless Gateway's Admin Tool website by typing http://10.0.0.1 into the address bar of your preferred web browser.
- Note: You'll need to use a computer or device that is currently connected to your wireless gateway.
TV Parental Controls
- Visit Parental Controls on xfinity.com.
- View existing Parental Controls or turn them on from this page.
Visit our X1 Parental Controls walkthrough page for instructions on how to manage Locks, PINs and Parental Controls.
Xfinity Voice
- Visit Xfinity Voice on xfinity.com.
- From here, customize your Xfinity Voice settings.
Learn more about moving your Xfinity services.