We strive to provide you a simple, easy and awesome experience. That includes allowing you to manage your preferences to let us know how we can communicate with you.
Sales Calls
We would like to call you about special offers and new Xfinity products but understand that you may not want to receive sales calls.
Even if your telephone number is on the National Do Not Call Registry, we can call you for sales purposes if you're one of our customers, if you've recently done business with us or if you have recently asked about one of our products or services. However, if you ask us not to call you again for sales and marketing purposes, we will honor your request.
If you would prefer not to get sales calls from us, you can add your phone number to Comcast's Do Not Call List. You can do this online through a webform or, if you’re a customer, also through your account. You can also ask to be added to our Do Not Call List during a call with us.
You still may get sales calls from us during the next 30 days as we update our records. If you're a current Xfinity customer, you may still receive other calls from us with information or notifications regarding services to which you currently subscribe.
Note: We cannot add a number to the National Do Not Call Registry for you, but we can provide you with information on how to do so.
Promotional Mail
We may occasionally send you special offers or announcements by mail regarding new products and services. If you don’t want to get promotional mail, you can request to opt out online through a webform or, if you’re a customer, also through your account.
You may still get promotional mail from us during the next 60 days as we update our records. If you're a current Xfinity customer, you may also still receive other mail from us with information or notifications regarding services to which you currently subscribe.
Door-to-Door Solicitations
Our agents may occasionally come to your door to share special offers or announcements about new products and services. If you don’t want door-to-door solicitations, you can request to opt out online through a webform or, if you’re a customer, also through your account.
Sales Calls
We would like to call you about special offers and new Xfinity products but understand that you may not want to receive sales calls.
Even if your telephone number is on the National Do Not Call Registry, we can call you for sales purposes if you're one of our customers, if you've recently done business with us or if you have recently asked about one of our products or services. However, if you ask us not to call you again for sales and marketing purposes, we will honor your request.
If you would prefer not to get sales calls from us, you can add your phone number to Comcast's Do Not Call List. You can do this online through a webform or, if you’re a customer, also through your account. You can also ask to be added to our Do Not Call List during a call with us.
You still may get sales calls from us during the next 30 days as we update our records. If you're a current Xfinity customer, you may still receive other calls from us with information or notifications regarding services to which you currently subscribe.
Note: We cannot add a number to the National Do Not Call Registry for you, but we can provide you with information on how to do so.
Promotional Mail
We may occasionally send you special offers or announcements by mail regarding new products and services. If you don’t want to get promotional mail, you can request to opt out online through a webform or, if you’re a customer, also through your account.
You may still get promotional mail from us during the next 60 days as we update our records. If you're a current Xfinity customer, you may also still receive other mail from us with information or notifications regarding services to which you currently subscribe.
Door-to-Door Solicitations
Our agents may occasionally come to your door to share special offers or announcements about new products and services. If you don’t want door-to-door solicitations, you can request to opt out online through a webform or, if you’re a customer, also through your account.