With account user roles, it’s easy for Primary users to decide who they want to share account access and capabilities with, including who can pay the bill, add or cancel Xfinity services or access Xfinity apps.
Account access varies by user role. To sign up for automatic payments, enrolling in paperless billing, and other billing actions, you may need to be assigned a certain user role.
Learn about which user roles can access certain billing features.
For more on how user roles impact other aspects of your account and service, see user roles for:
What you can do
There are differences between what billing actions the Primary user can take and what those in secondary roles (Manager, Member, Viewer) can take. See the chart below for details:
| Billing action | Primary | Manager | Member | Viewer |
| One-time payment | x | x | ||
| View balance due and bill history | x | x | ||
| View service address and account number | x | x | ||
| View paperless and automatic payment status | x | x | ||
| Edit stored credit cards | x | x | ||
| Enroll/Unenroll in automatic payments and paperless billing | x | x | ||
| View purchase receipt | x | x |