You have the option to opt out of receiving unwanted email-to-text messages on your Xfinity Mobile device. Blocking is the easiest way to stop unwanted text messages sent by spammers. Here is how you can manage and opt out of email-to-text.
FAQs
What is email-to-text?
Email-to-text is the ability to send a text message or image to a mobile device through email by using the mobile phone number as the email address. It's often used to send spam text messages from random or unknown email addresses.
Why should I block email-to-text messages?
Opting out of email-to-text provides you with an extra layer of security by stopping unwanted text messages from spammers.
How do I block email-to-text?
You can turn off email-to-text by texting Off to 4040.
How do I unblock email-to-text?
You can turn email-to-text back on by texting On to 4040.
Will I stop receiving important text messages if I opt out of email-to-text?
Most messages sent using email-to-text are from spammers. Although email-to-text isn't intended for business use, some businesses and organizations may use this functionality to deliver communications. There is a risk that you may miss messages sent from a business or organization that uses this functionality until those businesses senders switch to a different delivery method.
How do I know if I have opted out of email-to-text?
You can check the status of your email-to-text setting by texting Status to 4040.