Learn how to cancel an ordered PPV event. You can cancel any time prior to the event starting.
Cancel an event ordered through your TV Box
Note: Instructions may vary depending on your device.
If you ordered a PPV event through your TV Box, follow these steps to cancel the event via your TV Box:
- Find the event you ordered through the guide and press OK/Select on your remote.
- Using the remote, scroll to the right and select Buy.
- Scroll down to Don't Order and press OK/Select.
- This will cancel your order and you'll receive a confirmation screen that says ORDER CANCELED.
Cancel an event ordered online or by phone
If you have ordered a PPV event online or by phone, please contact us to cancel the event.
Additional information
Visit our Online Support Center to find common solutions.
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