Need help contacting Comcast using Twitter?
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You can connect to our agents on Twitter using our public @XfinitySupport account. Just type your message, and we'll respond as quickly as possible.
Note: You'll need the Twitter app on your device and a Twitter account to view and continue the conversation with the @XfinitySupport team. If we need any confidential information, an agent will send you a direct message.
Please keep in mind that your Twitter account must not have the Protect my Tweets privacy setting turned on for @XfinitySupport to view your tweets. If you want to verify or change that setting, you can find it in your Twitter Settings. If you don't want to change your settings, you can contact us to follow up on your issue.