Learn how to use the Xfinity Home app to control your Carrier Cor or ecobee Smart Thermostat.
What You'll Need
- Xfinity Home or Xfinity Internet (This feature is limited to Xfinity Internet customers who reside in certain areas of Indiana, Kentucky, Maryland, Michigan, Ohio, Pennsylvania and West Virginia.)
- Access to the Xfinity Home app
- A Carrier Cor or ecobee Smart Thermostat, installed and activated according to the manufacturer instructions, and connected to your Xfinity system.
Difficulty
Easy
Changing Your Thermostat Settings
- Sign in to the Xfinity Home app.
- On the Overview screen, scroll to the Thermostat tile. Tap the three dots to open the Thermostat details screen.
The Thermostat tile shows you important information about your Thermostat.- Ambient Temperature: Current ambient temperature of your home is shown on the left.
- Thermostat Name: Name you gave your Thermostat in your Carrier Cor or ecobee account.
- Mode: Current Thermostat mode and temperature settings are shown under the Thermostat name.
The Thermostat tile also shows you the Comfort Setting (Home, Away, Sleep, Off) when one is active.
- The Thermostat details screen shows you additional information about your Thermostat and allows you to change the temperature and certain settings.
- Changing the Setpoint Temperature: The setpoint icon (the temperature on the arc) shows the current setpoint (your preferred temperature). To change it, tap plus (+) or minus (-). If you're using Comfort Settings or a schedule, the new setpoint applies only until the next timeslot in the schedule. When the next timeslot starts, the setpoint returns to the setpoint defined in the schedule.
- Running the Fan: Next to Fan, tap On to have it run continuously, even when your system is not actively heating or cooling. Tap Auto to have the fan run only while the system is heating or cooling.
- Maintaining the Current Setpoint: Next to Hold Temp, tap On to maintain the current setpoint temperature and prevent your schedule from changing it. Your Thermostat will cool or heat your home (based on the active mode) until it reaches the setpoint temperature. That temperature will then be maintained until you turn off the hold. Keep in mind that holding your home at one temperature can result in higher heating and cooling bills. Tap Off to reactivate your schedule.
- Changing the Mode: The icon beneath the temperature represents the Thermostat's current mode: Off, Cool, Heat or Auto. Tap the current mode icon to display all of the modes, then tap the icon for the desired mode.
Heat - Warms up your home.
Cool - Cools down your home.
Auto - Automatically switches between heating and cooling to keep your home within a preferred temperature range.
Off - Turns the Thermostat off.
- Changing the Comfort Settings: Comfort Settings tell your Thermostat what temperature you want your home to be at during daily activities. The default settings (Home, Away or Sleep) are imported from the manufacturer. You can learn how to fine tune the default settings or create custom settings at Carrier Cor Support or ecobee Support.
Tap the current setting to display the list, then tap the desired setting. Custom settings will show on the Thermostat tile and screen if active, but can't be turned on from the Xfinity Home app. - Viewing the Schedule: The schedule shows your next Comfort Setting and the time that it will start. Your schedule is imported from the manufacturer and can be changed on the Thermostat or from the manufacturer's web portal or app. Learn how at Carrier Cor Support or ecobee Support.
