This article is part of the Questions about the Data Usage Plan.
Tips to conserve data usage
All data usage delivered over your home Xfinity Internet service, both downloaded and uploaded, is counted towards your data plan, regardless of the source. Learn more about what counts towards your data plan.
To help conserve your monthly usage, you may want to consider the following tips:
- Secure your wireless network: Protect your wireless home network from unwanted outside users, viruses, and other threats.
- Install a security product: Viruses and spyware may be consuming usage without your knowledge.
- Protect against bots: Malicious software may also be using your computer to send spam.
- Xfinity offers a Bot Detection and Removal tool.
- Application settings: Many internet-based applications and services offer settings that can help control how much data they use.
- You may also want to consider disabling third-party services that you don't often use and ensure to exit streaming services before powering off the TV.
- Examples include:
- Streaming services such as Netflix, Amazon Prime, Apple TV, etc.
- Backup storage apps such as Microsoft OneDrive, Google Drive, Dropbox, Apple's Time Machine, etc.
Exclusions
The 1.2 Terabyte Internet Data Usage Plan does not apply to Internet Essentials, Internet Essentials Plus, Internet Essentials Partnership Program, Xfinity Prepaid, Gigabit x10, xFi Complete, or Unlimited Data Option customers. The Plan also does not apply to internet provided under Comcast Business accounts or Bulk Internet arrangements. The Plan is not applicable in our Northeast markets, including CT, DE, MA, MD, ME, NH, NJ, NY, PA, VA, VT, WV, the District of Columbia, and parts of NC and OH.Additional information
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