Xfinity Retail Stores
Xfinity Retail Stores by Comcast are stocked with our full product lineup, including Xfinity Mobile, so you can try our services firsthand.
They can also still help you with a variety of tasks, including:
- Paying your bill.
- Managing your account.
- Subscribing to additional services.
- Picking up, returning, or exchanging your Comcast equipment.
Before visiting an Xfinity Retail Store, visit xfinity.com/stores to confirm store hours.
Xfinity Prepaid retail stores
You can buy and refill Xfinity Prepaid Internet service at:
- Select Xfinity Prepaid retail stores.
- Some third-party locations.
Before visiting an Xfinity Prepaid retail location, confirm store hours: xfinityprepaid.com/find-a-retailer.
Find an Xfinity Retail Store
You can search for a nearby Xfinity Retail Store using our store locator page. To find a retail location that carries Xfinity Mobile:
- Search for your city, state, or ZIP code.
- Click the Filter Results drop-down menu.
- Check the box next to Xfinity Mobile.
- Click the Filter Results button.
You can also use the Xfinity Assistant within the Xfinity app to find a local Xfinity Retail Store:
- Log in to the Xfinity app.
- Select Services and scroll to the bottom of the screen to select Ask the Xfinity Assistant.
- Type in “Find an Xfinity store.”
- Submit and follow the on-screen options.
Find a Prepaid retailer
- Go to xfinityprepaid.com/.
- Click Find a Retailer tab at the top of the page.
- Enter the desired ZIP code and search for locations.
- Results will display both Xfinity Retail Stores and retail partners.
Additional information
Visit our Online Support Center to find common solutions.

The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.
Need additional support? Ask Xfinity Assistant.