Find MAC address for common devices

If you can’t identify your connected device in a device list, you may need to access the hostname or the Media Access Control (MAC) address in your device’s settings. If the default name displayed is a long string of numbers and letters, it's likely the MAC address. Below are the steps to find the MAC address for common devices.

Apple devices

1. Open the Settings menu by selecting the gear icon.
2. Select General.
3. Select About.
4. Find the MAC address in the Wi-Fi Address field.
   
   

Android devices

1. Open the Settings menu by selecting the gear icon.
2. Select About phone.
3. Select Status (or Hardware information).
4. Find the MAC address in the Wi-Fi MAC address field.
   
   

Windows Phone

1. Open the apps list and select Settings.
2. Go to System Settings and select About.
3. Find the MAC address in the More Info section
   
   

Macintosh/Apple (OSX)

1. Select the Spotlight icon in the top-right corner of the screen, then type Network Utility in the Spotlight Search field.
2. From the list, select Network Utility.
3. Within the Info tab, find the network interface drop-down.
   • If your device is connected to your Wireless Gateway using a cable, select Ethernet.
   • If your device is connected wirelessly, select AirPort/Wi-Fi.
4. Locate the MAC address in the Hardware Address field.
   
   

Windows PC

1. Select the Start button. In the search bar, type CMD and select Enter.
   • Note: If you're a Windows 8 or 10 user, you can find this option by going to the right sidebar and searching for Command Prompt.
2. Select Command Prompt.
3. Type 'ipconfig/all', then select Enter.
4. Find the MAC address in the Physical Address field.
   • If your device is connected to your Wireless Gateway using a cable, this will be listed under Ethernet Adapter Local Area Connection.
   • If your device is connected wirelessly, this will be listed under Ethernet Adapter Wireless Network Connection.
     
     

PlayStation 3

1. Select Settings.
2. Select System Settings.
3. Find the MAC address within System Information.
   
   

PlayStation 4

1. Select Up on the D-Pad from the main screen.
2. Select Settings.
3. Select Network.
4. Find the MAC address within View Connection Status.
   
   

Xbox 360

1. From the home menu, go to Settings.
2. Select System Settings.
3. Select Network Settings.
4. Select Wired Network within the listed available networks.
5. Select Configure Network and go to Additional Settings.
6. Select Advanced Settings.
7. Find the MAC address within Alternative MAC Address.
   
   

Xbox One

1. From the home menu, go to Settings.
2. Select Network.
3. Find the MAC address within Advanced Settings.