- While powering on the device, press and hold the WPS button on the XiOne box for 10–15 seconds.
- The LED will change to amber.
- The Disaster Recovery Image will launch.
- The box will now update firmware and continue from there.
This should cycle the equipment to perform the factory reset.
Please know that a factory reset of your streaming TV Box will not affect your DVR recordings; however, all other settings, including future scheduled DVR recordings, will need to be reset. We apologize for any inconvenience.