Remove a lock from Xfinity Home

Learn how to use your Xfinity Home touchscreen to remove a Lock from your Xfinity Home system.

What you'll need

• Xfinity Home
• Access to your touchscreen
• Your Master Keypad Code

Difficulty
Easy

Removing a lock

1. On your Home screen:
   • Swipe up to open the dashboard (if applicable), tap the gear icon, then tap Devices.
   • Or, if your touchscreen has apps, tap the Settings icon.
2. Enter your Master Keypad Code.
3. On the Categories screen, tap Home Devices.
   
4. On the Home Devices screen, tap Door Locks.
   
5. On the Door Locks screen, tap Delete Door Locks.
   
6. Tap the Lock that you want to remove.
   
7. Tap Yes to confirm.
   

Congratulations! You've successfully removed the Lock from your system.