By leaving a copy of your email messages on the server, you can access your account with different programs if you’re not on your home computer.
To leave a copy of your email messages on the server using Windows Mail, simply follow these steps.
For more information on using third-party email clients (e.g., Outlook, Apple Mail, Thunderbird, etc.) to access your Comcast.net email address, see Turn your access to third-party email programs on/off in Xfinity Email.
How to leave copies of email messages on the server
- Select Tools, then click Accounts from the menu bar.
- In the Internet Accounts window, highlight the email account you want to change and click Properties.
- Click the Advanced tab (under the Properties window), then check the Leave a copy of messages on server box.
- Note: To make sure copies of every message don’t stay on the server for long periods of time (which can slow down mail connections and use up disk space), we recommend you check the box marked Remove from server after X days.
- Select the appropriate amount of days to be able to read your messages in another mail program.
- It’s better to use a large number (e.g., 100 days) than to not check this box.
- Note: To make sure copies of every message don’t stay on the server for long periods of time (which can slow down mail connections and use up disk space), we recommend you check the box marked Remove from server after X days.
- Click OK to close the setup windows.
Your Windows Mail setup is now complete! Any time mail arrives, it will remain on the server, and you’ll be able to view it in another mail program or Webmail.
If you’re using another mail program, you may want to configure that program to leave a copy of your messages on the server too.