This article discusses how to connect to the open Xfinity WiFi network (xfinitywifi) using an iPhone, iPad, or iPod Touch.
Connect to Xfinity WiFi open network
Follow the below steps to connect to Xfinity WiFi using an iPhone, iPad, or iPod Touch.
- Tap Settings.
- Tap Wi-Fi.
- Make sure WiFi is set to On. If WiFi is set to Off, tap the Off button to turn it on.
- Once WiFi is turned on connect to the xfinitywifi network. From the iPhone or iPod Touch's desktop:
- Tap Settings.
- Tap Wi-Fi.
- Wait a moment as the iPhone or iPod Touch detects the WiFi networks in range.
- Find xfinitywifi from the list of available networks (SSIDs) and tap it.
- Wait a few seconds while the iPhone or iPod Touch connects. Once connected, a check mark will appear next to the xfinitywifi SSID.
- Also, the WiFi icon
will appear in the device's status bar at the top of the screen when it is connected to a WiFi network. It will show connection strength as well. The more bars that display, the stronger the WiFi connection.
- Once connected to the xfinitywifi network, launch the web browser. You’ll be taken to the Xfinity WiFi login page.
- Enter your Xfinity ID and password and click Sign In.
- You’ll be directed to the xfinity.com home page. From there, you can browse the internet.
Connect to Xfinity WiFi secure network
If you’re an Xfinity Mobile customer on a device that’s running iOS17.1+, your device automatically connects to secure Xfinity WiFi hotspots. If you’re an Xfinity Internet-only customer, you can auto-connect to the secure Xfinity WiFi hotspots network by following the steps below. There are a few exceptions, noted after the steps.
- If previously installed, you must delete the Xfinity WiFi Hotspots app from your device(s).
- Sign in to the Xfinity app with your Xfinity ID and password.
- Select the WiFi tab and select WiFi hotspots.
- Select Connect automatically and tap Auto-connect now.
- Follow the prompts to securely connect to Xfinity WiFi hotspots.
If you’re an Xfinity Mobile customer using an iPhone X or older, connect to secure Xfinity WiFi hotspots by manually selecting the Xfinity Mobile SSID, then log in through the pop-up window using your Xfinity ID and password.
If you’re an Xfinity Mobile customer using an iOS device that isn’t on Xfinity Mobile or an Xfinity Mobile customer without Xfinity Internet, you can connect to secure Xfinity WiFi hotspots (XFINITY or Xfinity Mobile) by installing the secure hotspot profile from secureprofile.wifi.connected.xfinity.com.
After the hotspot profile is installed, you’ll auto-connect when in range of secure Xfinity WiFi hotspots.
If you experience issues with connection to secure Xfinity WiFi, please see Xfinity app Secure Auto-Connect for Xfinity WiFi hotspots troubleshooting.