The Xfinity Privacy Center is an easy-to-use online resource where anyone can learn more about our approach to privacy and security. As a consumer, you can access and manage your information with us at any time.
Sensitive personal information collected, used or stored by Comcast is used to support activities like:
- Personalized recommendations.
- Marketing and advertising.
- Security and fraud monitoring.
You may choose to limit use of this information for:
- Marketing.
- Advertising.
- New product development.
Manage your account preferences
- Visit our Preferences Center.
- Scroll down to Review your privacy preferences.
- Click on Manage your information.
- Scroll down to Account-based choices and click Choose your preferences.
- In the Sensitive personal information preferences box, click on Review settings.
- Fill out the form on the next page, then click Continue.
- Toggle Storage and usage of sensitive personal information on or off based on your preferences.
Note: You can also manage and opt out of:
- Customer choices – Manage personalized advertising preferences.
- Marketing and special offers – Decide which offers you’d like to receive via email and/or text message.
- Communications from Xfinity – Manage the way we communicate with you.
Additional information
Visit our Online Support Center to find common solutions.
The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.
Need additional support? Ask Xfinity Assistant.