Effective, June 3, 2021, Paid Games on Xfinity X1 and Xfinity Flex will no longer be available. Customers who previously purchased Paid Games on X1 and Flex and have an email address with us on file, received an email informing them of this change. Paid Games on X1 and Flex have not been available for purchase since September 2020.
The following paid games will be removed from X1 and Flex:
- Telltale Games: The Walking Dead: Season One
- Jackbox Games: Jackbox Party Packs 1-6, Fibbage XL, Quiplash, Drawful 2
- Two Way Media: Who Wants to Be a Millionaire?
- Sony: Jeopardy! PlayShow
- Her Interactive: Nancy Drew: Codes & Clues
- GameCake: Emoji Charades: Party!
Communications from Comcast
Emails regarding the retirement of Paid Games on X1 and Flex were sent to customers who purchased a game.
Additional details
Can I continue to play [insert game name] on X1 or Flex after June 3, 2021?
We apologize for the inconvenience, but Paid Games on X1 and Flex are no longer available after June 3, 2021.
Since I purchased this game, will I get any kind of credit/discount or will the cost of my bill decrease because of this?
As of June 3, 2021, Paid Games will no longer be available on Xfinity. As a result, you will receive a courtesy adjustment for any purchases on your bill.
What Paid Games will be removed from X1 and Flex?
The following Paid Games will be removed from X1 and Flex:
- Telltale Games: The Walking Dead Season One
- Jackbox Games: Jackbox Party Packs 1-6, Fibbage XL, Quiplash, Drawful 2
- Two Way Media: Who Wants to Be a Millionaire?
- Sony: Jeopardy! PlayShow
- Her Interactive: Nancy Drew: Codes & Clues
- GameCake: Emoji Charades: Party!
Where else can I play [insert game title]?
Please visit the game provider’s website for more information on available platforms.
Are any other games available to play on X1 or Flex?
Yes, we offer more than 80 free games such as Crossy Road, Tomb Runner and WPT Poker.
Can I return my purchased game?
Unfortunately, purchased games are not returnable. We apologize for any inconvenience this may cause.
Why are you making this change?
We’re enhancing our X1 and Flex software to deliver entertainment more quickly and efficiently. Unfortunately, this software will not support paid games. We're always working to bring you the best and widest variety of content possible, which is why we regularly review and update our content based on our customers’ interests. Customers can continue to enjoy over 80 free games that we offer on X1 and Flex such as Crossy Road, Tomb Runner, and WPT Poker.