Use Parental Controls on a non-Xfinity X1 TV Box to block specific channels, titles or shows according to their ratings.
Set parental controls
- Press the Menu button on your remote twice to display the Main Menu and select Parental Control. You can also press the Info button and select the Lock icon while watching a program or channel.
- When setting Lock for the first time, you'll be asked to create a Locks Personal Identification Number (Locks PIN). This ensures the settings cannot be modified without your consent. Enter the four-digit PIN.
- Use the arrow buttons on the remote to make your selections, including locks by Movie Rating, TV Rating, TV Content or Channel and press Ok/Select. A Lock icon will appear next to the ratings you locked as well as the ratings that are more restrictive.
- The content restrictions include Lock by Movie Rating, TV Rating, TV Content, or Channel.
Set TV content locks
TV Rating Locks allows you to block all shows with a specific rating. You can also restrict access to specific types of TV content and degrees on explicitness by setting TV Content Locks.
- Press the Menu button on the remote twice to display the Main Menu and then select Parental Control.
- Select TV Content Locks, then select the corresponding menu item of your choice.
- You can lock by: Violence, Suggestive Dialogue, Sexual Situations, and Language.
- Use the arrow buttons on the remote to scroll up and down on the list.
- To lock a highlighted content level, press OK/Select on the remote.
- A Lock icon will appear next to the levels locked as well as the ratings that are more restrictive.
Set parental controls using the Program Information screen (select areas)
- Highlight a show in TV Listings that you want to lock, press the Info button to access the Program Information screen and select the Lock icon or press the Lock button on your remote.
- Enter your four-digit Locks PIN.
- Select the Lock icon to lock the program by title, channel or rating and press Ok/Select on the remote to confirm.
Set locks for purchased programs
A four-digit Purchase Personal Identification Number (Purchase PIN) can also be set to restrict unauthorized orders of Xfinity On Demand programs and pay per view events.
Note: This PIN is different from the Locks PIN.
- Press the Menu button on the remote twice to display the Main Menu select Parental Control.
- Choose PINs Setup and follow the on-screen instructions to set the Purchase PIN.
- Once set, the Purchase PIN must be entered before any Xfinity On Demand program or pay per view event can be purchased.
- If the Purchase PIN or Locks PIN is forgotten, the customer would contact Help and Support. Once the PIN is reset, enter a new PIN.
Hide adult and TV-MA titles
In addition to hiding the titles of adult-rated programs, parents can also hide the titles of mature audience programs rated TV-MA. The title of the program is replaced with the words "Adult Programming" or "TV-MA Programming" in the guide and within program descriptions.
- From the Parental Controls Menu, select Hide Titles.
- Highlight the titles you want to hide and press Ok/Select.
- Press Exit to return to the current program or Last to return to the Parental Controls menu.