You can make a payment by signing in to your account.
Information required to pay through the automated phone system
- Billing account number
- Xfinity Voice number (phone number associated with the account)
If using credit or debit:
- Credit or debit card number
- Expiration date
- Card validation value (CVV)
- The CVV is a three-digit number located on the front of American Express cards (four digits) and on the back of all other cards.
- The CVV is a three-digit number located on the front of American Express cards (four digits) and on the back of all other cards.
If using a checking or savings account:
- Checking or savings account number
- Nine-digit bank routing number
Steps for payment through the automated phone system
- Call 1-800-XFINITY (1-800-934-6489).
- Select prompt #2 for Billing and Payments.
- Follow prompts to pay your bill.
Note: You can also use this system to enroll in automatic payments to avoid missing your bill's due date.
Additional information
Visit our Online Support Center to find common solutions.
The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.
Need additional support? Ask Xfinity Assistant.