Learn how to use the Xfinity app or Xfinity Home app to remove a camera or video doorbell from your system.
Remove a camera or video doorbell from the Xfinity app
Be aware that removing a camera or video doorbell also removes that camera's 24/7 Video Recordings and motion event clips.- Sign in to the Xfinity app.
- Select the Security tab.
- Scroll down to the desired camera or video doorbell and select the camera thumbnail.
- Turn off 24/7 Video Recording if it is running on the camera or video doorbell.
- On the Camera screen, select the gear icon in the upper right.
- On the Camera settings screen, select Edit.
- Select Delete Camera.
- Note: You may need to close the keyboard to see the option
- Confirm the deletion.
That's it!
Remove a camera from the Xfinity Home app
Be aware that removing a camera or video doorbell also removes that camera's 24/7 Video Recordings and motion event clips.
- Sign in to the Xfinity Home app.
- Scroll down to the desired camera and select the camera thumbnail.
- Turn off 24/7 Video Recording, if it is running on the camera.
- On the Camera screen, select the three dots at the upper right.
- On the Camera settings screen, select Delete Camera.
- Note: If you don't see the option, you can use your touchscreen to remove the camera.
- Confirm the deletion.
That's it!
Additional information
Visit our Online Support Center to find common solutions.
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Need additional support? Ask Xfinity Assistant.