Learn more about resuming service to a suspended line.
How do I resume service that was suspended due to a billing issue?
If your Xfinity Mobile account was suspended because of an expired payment method or other billing issue, you can resume it now by adding a new card and paying off your outstanding balance.
How do I resume service on a line I temporarily suspended?
When you're ready to resume service on a line that you temporarily suspended, just chat with us.
Remember, as the primary account holder, you can suspend service on any active lines for up to 14 days. Your service will automatically resume on the 15th day, unless you speak with an Xfinity Mobile Specialist to make other arrangements.
The 14-day limit doesn’t apply to military suspensions. Learn how to suspend service for a military deployment.