Learn how to turn 24/7 Video Recording on or off for an Xfinity Camera or Video Doorbell.
24/7 Video Recording can run on any compatible Xfinity Camera or Video Doorbell for up to six cameras at a time. When it's turned on, the camera continuously records video and saves it to the cloud for seven days. When it's turned off, the camera provides live video, but does not record.
Turn 24/7 Video Recording on or off from the mobile app
- Sign in to the Xfinity app or Xfinity Home app on your smartphone.
- In the Xfinity app, select the Security tab.
- Note: Video doorbells are only available in the Xfinity app.
- Scroll down to the desired camera or video doorbell and select the camera thumbnail.
- On the camera screen:
- In the Xfinity app, select the gear icon on the upper right.
- In the Xfinity Home app, select the three dots on the upper right.
- Toggle the 24/7 Video Recording switch on (blue) or off (gray).
That's it! Learn how to view live video and motion events.
Having problems getting started? Get some troubleshooting tips.