Whether it’s with our products, features, or teammates, we love to hear what is going right with your experience.
Now, you can tell us about your great experiences with our products, features, or teammates, so they can be recognized and, in most cases, rewarded!
Submit a compliment
It’s easy to submit kudos or a thank you about one of our products and features or one of our employees. Email us at thx@comcast.com with as many details as you can, including:
- Interaction details, including date/times.
- Account information.
- Employee’s name (if you have it).
- Why you want to recognize this employee.
- What products/features you love and why.
Note: This email can’t help with billing or service issues. Please see below for better ways to get in touch with us for help.
Thx for sharing your feedback!
Additional information
Visit our Online Support Center to find common solutions.
The easiest way to active, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.
Need additional support? Ask Xfinity Assistant.