Xfinity Mobile customers can stream videos on our cellular network in:
- SD resolution (480p).
- HD resolution (720p).
Lines and details
Because high-definition (HD) resolution uses data more quickly, we provide options for you to adjust your video streaming resolution to fit your needs. You can find information about streaming video resolution on our latest price plan below. You can upgrade to our latest price plan in the Xfinity app, by using your account tools online, or by calling or chatting with us.
| Lines | Details |
| By the Gig |
|
| Unlimited Plus |
|
| Unlimited |
|
Video streaming on 5G may use data more quickly. You can save data by connecting to one of our millions of Xfinity WiFi hotspots nationwide.
FAQs
How does SD resolution look?
Videos with SD resolution will have a DVD-quality appearance.
How can I watch videos in HD?
To watch video in HD, connect to WiFi when it's available.
If you’re subscribed to Unlimited data on our latest price plan and want to view HD video over cellular data, upgrade to Unlimited Plus for HD streaming.
Note: Customers with HD streaming included in their Unlimited Plus plans must turn on the feature using the Xfinity app or xfinitymobile.com.
How do I turn HD streaming on and off?
Unlimited Plus includes HD resolution while you're streaming on cellular data. If you have HD streaming included in your plan, you'll need to turn the feature on using the Xfinity app or xfinitymobile.com.
Turn on or off using xfinitymobile.com:
- Sign in to your Xfinity Mobile account online.
- From the Activity page, select the line you want to update.
- Select Switch to 720p (HD) or Switch to 480p (SD).
Turn on or off using the Xfinity app:
- Download or open the Xfinity app.
- Sign in to your account using the Primary user’s Xfinity ID and password.
- From the Services tab, select Mobile lines and data usage located within the Mobile services card.
- Once you’re on the Xfinity Mobile landing page, select the phone line that you’d like to switch video quality.
- Under the Plan Features section, select Change video resolution and follow the prompts to Switch to 720p (HD) or Switch to 480p (SD).
- You may be required to sign in again.