APPS-04231 - X1 Error Code

This article provides instructions on resolving error "APPS-04231", which occurs while attempting to access your voicemail messages on Xfinity X1.

Next Steps

Follow these steps to resolve the issue:

1. Press Exit on your remote control to close the Voicemail app.
2. Reopen the Voicemail app and try to access your messages again.
3. If you continue to experience issues, restart your TV Box. For instructions, see Restart Your X1 TV Box.

Or, please contact us using the method that is most convenient for you.