Solution code
Per Pandora specification, if the URL to a song appears invalid or the server link to that URL is temporarily broken, the player will automatically move to the next track for the current station. In rare cases if there is a severe network issue, the Pandora player may continuously cycle through album art without ever playing a track.
If you continue to experience issues, please contact us using the method that is most convenient for you - chat with us online or call us to speak with a Comcast representative.