This article provides instructions on resolving the "RDK-03010 - There's a Problem That Needs our Attention" error.
When this error occurs, you will see the following message on your device:
- "There's a problem that needs our attention"
Solution Code
To resolve this issue, you may need to restart your TV Box. For more information, please see Restart Your X1 TV Box .
If you continue to experience issues, please Contact Us using the method that is most convenient for you - chat with us online or call us to speak with a Comcast representative.