This article provides instructions on resolving the "XRE-150 - On Demand Is Not Available " error.
When this error occurs, you will see the following message:
- "There's a problem with our On Demand service that we're working to fix as quickly as possible. Please try again later."
Solution Code
To resolve this issue, you may need to restart your TV Box. For more information, please see Restart Your X1 TV Box.
If you continue to experience issues, please Contact Us using the method that is most convenient for you - chat with us online or call us to speak with a Comcast representative.