- "Let's try this again. Please check that your [name of TV Box] is plugged in, powered on, and working correctly, then try again. XRE-03048"
Next steps
To resolve this issue, check cable connections and ensure the main DVR is plugged in and online.
If you continue to experience issues, please contact us using the method that is most convenient for you — chat with us online or call us to speak with a Comcast representative.