Lock Channels with X1 Parental Controls

Channel Locks allow you to lock access to specific individual channels. Channels which are locked are still viewable in the Xfinity X1 On-Screen Guide. This article provides details on how to set up and manage Parental Control Channel Locks with X1.

Note: You must enable your Xfinity X1 Locks PIN before completing this process. To learn more about setting up your Locks PIN and managing Parental Control settings, see Set Up Your Locks PIN and Turn Parental Controls On and Off for X1.

Locking and Unlocking Channels

1. Press the xfinity button on your remote control.
2. Press Guide.
3. Use the up arrow and down arrow buttons to scroll to the channel you wish to lock.
   
4. Press the left arrow button once to highlight the logo and channel number of the channel you wish to lock. Press the OK button.
   Note: If your remote does not have an OK button, press the raised button in the center of the directional pad.
   
5. Using the right arrow button, highlight Lock. Press the OK button.
6. If you have already set up a Parental Controls PIN, you will be prompted to enter your four-digit Locks PIN using the number pad on your remote control before you can continue.
   
7. Enter the Locks PIN a second time to confirm the channel lock.
8. The channel is now locked.
   

1. Press the Guide button on your remote control.
2. Use the up arrow and down arrow buttons to scroll to the channel you wish to unlock.
3. Press the left arrow button once to highlight the logo and channel number of the channel you wish to unlock. Press the OK button.
4. Using the right arrow button, highlight Unlock. Press the OK button.
5. A prompt will require you to enter the four-digit Locks PIN using the number pad on your remote control before you can continue.
6. The channel is now unlocked.
   
   

1. Press the xfinity button on your remote control.
2. Use the arrow buttons to highlight the Settings (gear icon) and press OK.
3. Use the arrow buttons to highlight Parental Controls and press OK.
4. If you have already set up a Parental Controls PIN, you will be prompted to enter your four-digit Locks PIN using the number pad on your remote control before you can continue.
5. Use the arrow buttons to highlight Channel Locks. Press the OK button.
6. Use the up/down arrow buttons to scroll through list of locked channels.
7. Press OK button to turn lock on/off on individual channel. The blue locked icon denotes a locked channel, the light grey unlocked icon denotes an unlocked channel.