If you programmed your remote to control your TV, the All Power button will turn your TV on and off. Your TV Box must always be powered on to perform regular functions (like software updates and DVR recordings).
To turn off the TV Box, you must either:
- Press the Power button on the front panel of the box,
- Configure the TV Box to go into Power Saver automatically or
- Simply leave the TV Box on while turning off the TV.
Power Saver and X1 TV Box
The TV and TV Box can sometimes get out of sync, with one turning on while the other is turning off. If this happens, press the TV Power button on your TV to turn your TV off. Then press the All Power button to sync the TV Box, TV and audio device (if programmed).
For Power Saver FAQs and information on how to set up Power Saver, see X1 Power Saver FAQs.
If your Xfinity remote isn't controlling the TV, you may need to pair your remote.