Learn how to view information about your Xfinity X1 TV Boxes and rename them for easier identification by visiting the xfinity.com/profile web portal.
View TV Box information
To successfully get started, you will need your Xfinity ID and password. (Learn what an Xfinity ID is or look yours up.)
- Access xfinity.com/profile on your web browser.
- Sign in using your Xfinity ID and password.
- After you sign in, click the Devices tab. On this tab you can view the model number and MAC address of each X1 TV Box in your home.
- You can change the personalized title of each X1 TV Box (e.g., Living Room, Bedroom, etc.) by clicking the pencil icon next to the device's name.
- Enter a new name for the TV Box and click Save.
Additional information
Visit our Online Support Center to find common solutions.
The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.
Need additional support? Ask Xfinity Assistant.