xFi Network Settings overview
To access network settings from the Xfinity app:- Sign in to the Xfinity app with your Xfinity ID and password.
- Select WiFi from the navigation at the bottom of the screen.
- Select your network.
- Select Edit WiFi from the pop-up card to edit your WiFi name and password, change security settings and choose whether you hide or broadcast your WiFi name.
- Once finished, select Save.
WiFi
Change WiFi name
You also have the option to set a different WiFi name and password for the radio bands that are broadcast by your xFi Gateway (e.g., 2.4 GHz, 5 GHz and 6GHz, depending on model).
If you don't see that option, that means you either:
- Have WiFi Boost Pods on your network, or
- Your advanced WiFi settings are being managed automatically.
Best practices
Using the same name and password for all radio bands is the better setup as it allows the xFi Gateway to sort out which band will provide a better connection at any given time. Learn more about the benefits of using one WiFi name and password for your network.
Hide WiFi
If you uncheck the Broadcast WiFi Name box, this will hide your WiFi name from devices that aren't already connected to your home network. Users of these devices will have to manually type in the WiFi name to connect. If you've installed WiFi Boost Pods, the option to split your bands and set your security mode to open will be disabled.
Advanced security
xFi customers who rent a compatible Xfinity Gateway will have access to Advanced Security, a smarter, more personalized security solution for the home network. xFi Advanced Security gives you added peace of mind for your home network by:
- Preventing you from inadvertently visiting malicious sites or downloading dangerous files.
- Blocking remote access to your smart devices from unknown or dangerous sources.
- Monitoring devices in real-time.
- Alerting you when devices are behaving in unusual ways that could indicate a threat against your home network.
- Adapting and getting smarter over time to keep up with new threats.
Learn more about equipment requirements and getting started with Advanced Security.
Protected browsing
- xFi customers who rent a Cisco DPC3939 Gateway can enable Protected Browsing.
- This is an opt-in service that can reduce the risk of accessing known sources of malware, spyware, and phishing for all devices connected to your home network.
- If you have access to Advanced Security, you'll see a link to a dashboard that replaces the Protected Browsing setting.
- Protected browsing is part of the Advanced Security feature.
Network devices
View the online/offline connection status for your gateway. If you've purchased and activated any Pods, you'll also see the online/offline status for those Pods as well as the option to edit (rename or remove) each Pod.
xFi Advanced settings overview
How to access
To access Advanced Settings from xFi:
- Select WiFi (from the bottom navigation on the Xfinity app).
- Select View WiFi equipment.
- Scroll down to select Advanced Settings.
Advanced setting details
| Advanced Setting | Details |
| 2.4 GHz and 5 GHz WiFi |
|
| Port Forwarding |
|
| LAN & WAN |
|
| DNS Server |
|
| DMZ |
|
| Data Usage |
|
| Xfinity WiFi hotspot network |
|
Note: Advanced Security must be activated through the Xfinity app.
Additional information
Visit our Online Support Center to find common solutions.
The easiest way to activate, manage, and troubleshoot your Xfinity experience is with the Xfinity app! Get 24/7 real-time support, pay your bill, view plan details, get outage updates, and more. Download the free Xfinity app, or scan the QR code with your smartphone.
Need additional support? Ask Xfinity Assistant.