Learn what to do if you receive the "Settings Update Required/WiFi Password Required" error message when activating your WiFi Boost Pods from the Xfinity app.
Cause code
If you receive this message when activating your WiFi Boost Pods, you need to update one or more of your network settings. The following network settings are required to activate your WiFi Boost Pods:- A password protected WiFi security mode.
- One network name/password for your 2.4 and 5 networks.
- An enabled and broadcasting WiFi network.
Next steps
Follow the on-screen instructions in the xFi mobile app to update your settings so that your WiFi Boost Pods can be activated.For customers with different names and passwords for each of the WiFi bands: After your WiFi Boost Pods have been activated, you will only see one network name that is now broadcasting both your 2.4 and 5 GHz networks. The name of the network will correspond to the name you had for the 2.4 GHz network. You can change the network name and password in the Xfinity app by selecting the WiFi tab, then your network, and Edit WiFi Settings.
Note: You may need to reconnect your devices to your WiFi network if you were prompted to make any changes to your WiFi name or password.
Learn more about the benefits of simplifying your WiFi networks.