Xfinity On Campus — Getting started with Xfinity Stream

Learn about the Xfinity On Campus product, which provides Xfinity Internet and Xfinity Stream services to university students and staff living on campus.

Get started with Xfinity Stream

Sign in from the Xfinity On Campus website

1. Go to xfinityoncampus.com.
2. Select your school from the drop-down list.
3. Sign in using your university credentials (username and password).
4. Choose Watch Now and it will take you to tv.xfinity.com.
   
   
   

If you’re having issues, you can go directly to xfinity.com/stream and at the bottom, select Xfinity On Campus students sign in here and skip to steps two and three.

For more information, see Get started with the Xfinity Stream portal.

From a mobile device

1. Download and sign in to the Xfinity Stream app.
2. Select Xfinity On Campus students sign in here.
   
   
   
3. Select your school from the drop-down list.
4. Sign in using your university credentials.
5. You’ll be sent back to the Xfinity Stream app.
   
   

For more information, see Get started with the Xfinity Stream app.

Roku devices

For information, see Activate the Xfinity Stream app on Roku.

Support for streaming TV service 

With your streaming TV service from Xfinity, you can take the entertainment you love wherever you go. Stream live TV, watch thousands of shows and movies, and enjoy 20 hours of DVR storage. Plus, you can watch on the go with any of your devices. For a full list of partner sites visit, Network websites and apps.

For any issues accessing your streaming TV content, please contact your university’s IT team.

If you’re unable to solve your issue, please follow the steps below. You’ll need to be in your campus housing with the device that’s experiencing issues to follow these steps.

1. Go to xfinityoncampus.com and sign in.
2. Go to the Support tab.
3. Select the Live Chat icon.
4. From there, you’ll be able to connect to a live chat agent for help. You’ll need:
   
   • Your university email address.
   • Your campus housing address.
   • Your dorm number (if applicable).
   • Your phone number.
     
     

Note: If you’re contacting us again for an existing issue, please have the ticket number for that issue ready.