Your Xfinity Internet service plan is "sized" to support all of your connected devices at the same time. It's often faster than a single device can handle, especially over a WiFi connection. While newer devices should be able to handle greater speeds over WiFi, older devices may not do as well — even under ideal conditions.
For faster speeds, try using an Ethernet connection instead. Speeds through a hardwired connection are naturally faster than speeds over WiFi because of potential wireless interference.
Speed details
You can look up the expected speed of your device and other popular devices using our Xfinity xFi Speed Test tool. It's important to check your Xfinity Internet service plan which can be found on the Services tab in the Xfinity app to confirm the maximum download speed regardless of device capabilities.
We’re committed to making it easy for customers to choose the right internet and mobile services for their needs. We have a Broadband and Mobile Facts webpage where you can compare our internet and mobile plans to make the best choice for you.
Disclaimer: Actual speeds vary and are not guaranteed. Many factors affect speed, including equipment performance, interference, congestion, and speeds of visited websites. WiFi speeds are affected by additional factors, including distance from Gateway, home configuration, personal device capabilities, and others. For factors affecting speed visit xfinity.com/networkmanagement.