Oops, Something Went Wrong — XITE on X1 error

Message

This document provides steps for resolving the following XITE on Xfinity X1 error:

“Oops, something went wrong.

Hang tight while we work on it.”

Next steps

1. Wait 15 seconds to see if the app recovers.
2. Press Exit on your remote to exit the XITE app.
3. Relaunch XITE.
4. If the issue persists, please refer to the XITE help website.