“Your seasonal hold is still in place.
To revise the end date you provided, chat with the Xfinity Assistant using the Xfinity app or head to xfinity.com/chat. Type in “seasonal hold” to get started and cancel or change your Seasonal Convenience Plan. Expect service to resume within 24 hours. You can also call us at 1-800-xfinity.
Download Xfinity app | Okay
XRE-30250”
Next steps
Follow the steps in the error message to cancel or change your Seasonal Convenience Plan as desired.