This document provides instructions for solving the Xfinity Stream app "14001 or 3329.14001" error.
Cause
This error occurs when you are using an old version of the app.
Steps to resolve issue
Please update your app from the Apple App Store, Google Play Store or Amazon Appstore.
If you continue to experience issues, please visit our discussion forum community from any internet-connected device. Chances are, your question has already been asked and answered. If not, post your question and get answers from Comcast employees and/or customers like you.
You can also contact us using the method that is most convenient for you.