Learn how to resolve the Xfinity Stream portal (www.xfinity.com/stream) 3321 error.
Solution Code
The 3321 error code may occur while watching content on the Xfinity Stream portal using Google Chrome.
To resolve this issue, please try one of the following options:
Within the Adobe Flash Player
- Go to the Flash Player Help page and make sure you have the Protected Content Playback Settings panel selected.
- Click on the Reset License Files button.
- Click on the Confirm button to reset the license files.
Within Google Chrome
- Click Settings.
- Click Show advanced settings.
- Click Privacy, then click Clear browsing data.
- Check Content licenses box.
- Click Clear browsing data.
If you continue to experience issues, please Contact Us using the method that is most convenient for you - chat with us online or call us to speak with a Comcast representative.