YouTube TV is a live TV experience that brings together all the things you love about watching live and on-demand television. With YouTube TV, you get 85+ channels of live sports, breaking news, must-see shows and hit movies from local, popular cable and premium networks.
Access YouTube TV on Flex
From the Apps menu, find and select the YouTube TV tile. You can also use voice search for "YouTube TV" on your Xfinity Voice Remote. The app will launch on your TV.
Subscribe to YouTube TV on Flex
To subscribe to YouTube TV on your Flex streaming TV Box:
- Go to the Apps row on the Flex home screen and choose View All Apps.
- Go to YouTube TV under Video. You can also hold down the Microphone button on your Xfinity Voice Remote and say "YouTube TV."
- Follow the on-screen steps to subscribe to YouTube TV.
Access your YouTube TV subscription on Flex
To access YouTube TV on Flex, you'll need:
- An Xi6 or XiOne streaming TV Box with Xfinity Flex service
- Any level of Xfinity Internet service
If you already have a subscription to YouTube TV, you can access it on your Flex streaming TV Box.
To sign in, find and choose the YouTube TV tile on your Flex streaming TV Box. At the main screen, select Sign In and enter your login information.
Change or cancel your YouTube TV subscription
To make changes to or cancel your YouTube TV subscription, visit https://tv.youtube.com and log in to your account.
FAQs
Billing and general FAQs
Does it cost anything to use YouTube TV on Flex?
Aside from Xfinity Internet service charges, accessing YouTube TV through Xfinity Flex requires a YouTube TV subscription. Please note that streaming the app counts towards your monthly internet data usage.
What packages and channels are available, and how much do they cost?
Comcast customers should visit https://tv.youtube.com welcome for specific information on YouTube TV accounts, billing, offers, app features and more.
If I sign up for YouTube TV on my Flex streaming TV Box, how will I be billed?
You'll be billed directly by YouTube.
I forgot my YouTube TV username or password. How do I find my username or reset my password?
Please visit https://tv.youtube.com/welcome to recover your username or reset your password.
Can I rent or purchase movies and shows in the YouTube TV app on Flex?
Yes, you can rent and purchase movies and shows in the YouTube TV app.
Will streaming YouTube TV on my Flex streaming TV Box count towards my monthly internet data usage?
Yes. YouTube TV programming is delivered over your Xfinity Internet service to your streaming TV Box and is therefore subject to the rules, terms and conditions that govern Xfinity Internet service, including any data usage plans that may apply.
Can I watch YouTube TV on the Xfinity Stream app?
No. YouTube TV is not available on the Xfinity Stream app.
Is YouTube TV in 4K?
4K content is available if you use YouTube TV on Flex with an Xi6 or XiOne streaming TV Box (along with a compatible 4K or 4K/HDR TV).
Accessibility FAQs
What accessibility features are available YouTube TV on Flex?
YouTube TV supports various accessibility features. For additional details, please visit YouTube TV's Help Center.
How do I turn closed captioning on?
For information on how to turn on close captioning, please visit YouTube TV's Help Center.
Parental controls and application locks FAQs
How do I block access to YouTube TV on Flex?
There are two ways you can set parental controls for YouTube TV:
- Lock TV-MA content under Settings > Parental Controls > TV Rating Locks. Once locked, a Parental Control PIN is required before you can access the app.
- You can block access to the using an Application Lock.
Troubleshooting FAQs
Why am I unable to sign in?
If you’re unable to log in after entering your correct username and password, visit https://tv.youtube.com/welcome for instructions on how to recover your account.
Why can’t I access YouTube TV app on my Flex streaming TV Box?
The app isn’t compatible with Flex Xi5 streaming TV Boxes. If you have one of these, you can exchange it on Flex by choosing the YouTube TV app tile and following the prompts to swap out your streaming TV Box. Please note that you also need a subscription to YouTube TV to access content within the app.
Why doesn’t the YouTube TV app launch on my Flex streaming TV Box?
To use this app, you’ll need:
- An Xi6 or XiOne Flex streaming TV Box with Xfinity Flex service.
- Any level of Xfinity Internet service.
Where is the YouTube Kids app?
The YouTube Kids app is no longer supported. The YouTube Kids app was removed from all Xfinity X1, Flex and Xumo Stream Box devices on June 27. Customers can continue to enjoy YouTube Kids content on their Xfinity X1, Flex and Xumo Stream Box by going to their child’s profile within the YouTube app.
The below message was displayed by YouTube within the YouTube Kids app:
"Start using the new YouTube Kids: This YouTube Kids app will be moving soon. Starting now, you can watch all the videos you know and love in our updated YouTube Kids experience.
To access your YouTube Kids profiles from the YouTube app:
- Go to the YouTube app on your smart TV, streaming device, or game console.
- Sign in or create a new YouTube Kids profile.
To learn more, scan with your phone or visit yt.be/KidsOnTV"
