How can we help you?

Move service, lower your bill, or troubleshoot a connection issue. You can stay with Xfinity, or cancel services here.

Schedule a call
Cancel by phone
Speak with an agent and they’ll help you find ways to lower your bill, or cancel your Xfinity service.
Schedule now
Chat with support
Our live support team can help you find ways to lower your bill, or cancel your Xfinity service.
Chat now
Cancel service online
While we work on updating this experience, you can cancel multiple services but must keep at least one active. If you have only one service, it cannot be canceled online at this time.
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Cancel in store or mail your cancellation request

You can visit a local Xfinity Store to cancel your Xfinity service in person. Find a store.

Or, you can send a letter with your first and last name, service address, account number, and phone number to:
Comcast Cable
ATTN: Service Change Requests
1701 JFK Blvd.
Philadelphia, PA

 

Looking to change or cancel NOW Internet? Click here to learn how to cancel or change your NOW Internet.