Xfinity Customer Service

Find the right help and support you need.

Chat with Xfinity

Chat with Xfinity Assistant

Chat with Xfinity

Get answers to your questions 24/7.

Chat with Xfinity Assistant

Helpful tips & info

Get Support

Helpful tips & info

Find solutions for your products.

Get Support

Manage Billing

View Billing Settings

Manage Billing

Schedule or make payments, view statements and manage bill settings.

View Billing Settings

Troubleshoot Internet

Troubleshoot with Xfinity Assistant

Troubleshoot Internet

Xfinity Assistant can help you fix internet connectivity issues.

Troubleshoot with Xfinity Assistant

Open Your Comcast email

Access Email

Open Your Comcast email

Launch Xfinity Connect to use your Comcast email address.

Access Email

Xfinity stores

Find one near you

Xfinity stores

See store hours and information.

Find one near you

Status Center

Outages and Troubleshooting

Status Center

Check for outages and troubleshoot your services.

Outages and Troubleshooting

Text Us Questions

SMS Tips & Tricks

Text Us Questions

Text us about outages, billing updates and more.

SMS Tips & Tricks

Xfinity app

Download the app

Xfinity app

Easily manage your account, check your network, and even troubleshoot. To learn more, text "Xfinity app" to 266278.

Download the app

Visit Our Help Communities

Messenger

Connect with us

Messenger

Connect with us

Xfinity Support Forums

Visit Forums

Xfinity Support Forums

Visit Forums

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Send a message

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A message from Tom

Hello, I'm Tom Karinshak, President and Chief Customer Experience Officer at Comcast. Teammates around the world are working hard every day to make sure we deliver the superior experience you expect and deserve. If you have a question or a concern about your service, we have several ways for you to reach us. Please choose one that's the most convenient for you.

Read a letter from Tom

Legal Contact Information

Look up contact information for your local franchise authority, learn how to get in touch about getting utility lines marked, or write us a letter.

Comcast Business

Manage your Comcast Business account and get troubleshooting help for your company's Internet, TV, and Phone services.

View Comcast Business support