Learn how to use the Xfinity app or the Xfinity Home app to watch live video as well as video clips recorded when your 24/7 Video Recording enabled cameras detect activity. You can also use the app to filter and download your video clips.
Did you know? You can also watch video and motion event clips from the Xfinity X1 TV Box.
View videos from the app
- Sign in to the Xfinity app or Xfinity Home app.
- In the Xfinity app, select the Security tab.
- Note: Video doorbells are only available in the Xfinity app.
- In the Xfinity app, select the Security tab.
- Scroll down to the camera you want and select the camera or video doorbell thumbnail.
- Each Camera screen shows a live view from the camera, a Timeline (Xfinity app only) and a list of all bookmarked motion event clips.
- When viewing live video in the Xfinity app for cameras of video doorbells with sound enabled, tap the audio icon in the bottom right corner of the feed to mute the audio.
- This won’t affect sound in 24/7 Video Recording clips.
- Scroll down to see the motion events for the past several days.
- If you want to limit the kinds of motion events in the list (e.g., videos with people):
- Tap Filter, then tap what to filter by.
- Select X to clear the filter.
- Limit the motion detection area by enabling the camera area setting.
- Note: Activity that occurs outside the customized camera area won't generate a motion event clip in the list but can still be viewed in the Timeline.
- Tap Filter, then tap what to filter by.
- When viewing live video in the Xfinity app for cameras of video doorbells with sound enabled, tap the audio icon in the bottom right corner of the feed to mute the audio.
- Select a motion event image to play the clip.
- In the Xfinity app, you can play a motion event by selecting an icon (people, pets, vehicles or deliveries), an event marker (orange circle) or a date and time on the Timeline.
- Note: The option to filter by deliveries is only available for Xfinity Video Doorbells.
- In the Xfinity app, you can play a motion event by selecting an icon (people, pets, vehicles or deliveries), an event marker (orange circle) or a date and time on the Timeline.
- Use the video playback controls to pause/play the clip or to go to a specific point in the clip.
- Select Replay to play the event again.
- Select Play More to play the next clip.
- Select Save to download the clip.
Motion event clips are only saved in the cloud for seven days. Be sure and download any clips that you want to keep longer.
Did you know? Your camera can send you an alert when it detects motion. Learn how to turn on motion notifications.